Home » Front Team Member Chick-fil-A Harbor Blvd Costa Mesa, CA 92626

Front Team Member Chick-fil-A Harbor Blvd Costa Mesa, CA 92626

Website Chick-fil-A Harbor Blvd

Chick-fil-A Harbor Blvd is looking for highly motivated and talented candidates for the part-time role of Front Team Member. The new role is available in Costa Mesa, CA 92626.

Brief Details

Job: Front Team Member

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Company: Chick-fil-A Harbor Blvd
Location: Costa Mesa, CA 92626

Job Description

READ BEFORE APPLYING: Thank you for your interest in career opportunities at Chick-fil-A Harbor Blvd.

In light of current county and state COVID-19 mandates impacting our operation logistics, our hiring process may be delayed in response time. All applications received during this time will receive a response from HR when possible.

COVID-19 Hiring Update: 03.16.2020 Rev: 05.08.2020

ABOUT THIS POSITION:This position is for a part-time Front of House (guest facing) team member at Chick-fil-A Harbor Blvd at the Costa Mesa, CA location. This is a part-time, hourly, non-exempt position. Each Chick-fil-A Franchise is individually owned and operated.

This location is also hiring part-time team members in Back of House (kitchen facing). If you are interested in either part of the business, please only apply to one posting. You can mark both Front of House and Back of House on the full application page. For specific job description information regarding part-time positions in other business parts, please review their individual posting page.

Please include a resume with your application.

MINIMUM REQUIREMENTS:Part-time team member positions will be expected to regularly work four hour, six hour, or eight hour shifts, at various times within the various day parts of morning (5:30am-2pm), afternoon (11am-7:30pm), or evening (3:30pm-12am), depending on the needs of the business and store performance goals. A prime candidate will have availability during two or three of these day part times on a regular daily basis. Availability can alternate throughout the week.

Additionally, part-time team members are desired to have open weekend availability on Friday and Saturday. Fridays and Saturdays have the highest demand for excellent store operations and require additional support on a regular basis. A prime candidate should have open availability for at least one weekend day, however open availability for both weekend days are highly preferred. As this is an entry level position, previous work experience is not required, but it is preferred. A qualified candidate must be 16 years of age or older. This position requires a High School Diploma or GED equivalent. This requirement does not apply if you are under the age of 18. However, you must be currently enrolled in high school and be able to obtain a valid work permit if you are under the age of 18 to qualify.

MISSION:Maintain a laser focus on the guest. Create a remarkable experience for every guest every time.

AREAS OF RESPONSIBILITY:
Take orders
Expedite/bag
Deliver meals to guests
Assist guests needs
Maintain a sparkling clean dining room with a welcoming atmosphere.
Monitor and clean the playground, restrooms, outdoor patio, and parking lot.
Share and answer questions about the Chick-fil-A brand, food products, CFA One app, catering, and current
marketing campaign
Collaborate with team members and fulfill our mission: Excellence Every Day & Care for Everyone
Achieve annual and 90-Day Sprint FOH Performance Goals
EXPECTATIONS:

1. Provide Remarkable Service
Provide a professional and friendly guest interaction including Core 4, 2nd mile service and use the language of hospitality throughout a guest’s experience
Expedite/bag orders accurately and expeditiously ensuring seamless communication between FOH, BOH, and delivery
Effectively take orders and help answer guest questions throughout a transaction
Ensure accuracy of orders including proper food and condiments
Communicate effectively with the kitchen and to the customer about wait times
Follow procedures for confirming correct orders and ensuring the guest has all they need to enjoy their meal during
table delivery
2. Maintain a Sparkling Clean and Safe Environment
Ensure a clean and inviting dining room environment which includes tables, chairs, flowers, marketing materials, condiment bars, floors, floorboards, walls, windows and ceiling
Ensure a clean and inviting restroom environment which includes sinks, toilets, mirrors, floors, walls, windows, and paper supplies
Ensure a clean and inviting playground environment which includes slides, shoe cubbies, floors, floorboards, walls, windows and ceiling
Ensure a clean and inviting parking lot environment which includes patio tables & chairs, umbrellas, floors, parking lot asphalt and landscape beds
3. CFA Brand & Product Knowledge
Stay current on marketing events, sampling, and the menu
Suggestively sell and up sale to customers in line with marketing strategy
Proficient with POS technology including CFA ONE, mobile ordering, gift cards, and Apple Pay
COMPETENCIES:
A heart of service
Customer focus
Shows honor, dignity & respect for all
Professionalism
Coachability & continuous improvement
Contributing to team success
Enthusiasm
Reliability
Self-Motivation
Planning and organization
Ability to multi-task
Decision making
Communication
Adaptability
Drive for results
Integrity
Punctuality
Ability to lift up to 50 pounds
Ability to carry up to 50 pounds for brief and short distances
BENEFITS:
24 hours of sick leave per year*
1 Free meal for each shift worked that is longer than 3 hours**
50% discount on all regular menu items for yourself when you dine in at our location and for your immediate family when they dine in with you at our location.**
items provided are not available until after 30 days of employment. Accrual plans begin on the first day of employment.
** items provided may include additional restrictions or requirements pursuant to the Employee Handbook.

COMPENSATION:
Hired applicants can expect to make between $13.25 – $15.00, per hour †
† Pay rate will be based on availability and experience. Hours will be given based on performance. This position requires a High School Diploma or GED equivalent. This requirement does not apply if you are under the age of 18. However, you must be currently enrolled in high school and be able to obtain a valid work permit if you are under the age of 18 to qualify.

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To apply for this job please visit cfaharbor.careerplug.com.