Website Chumash Employee Resource Center
New TASTING ROOM HOSPITALITY ASSOCIATE are available in Santa Ynez, CA with Chumash Employee Resource Center. Motivated candidates with excellent interpersonal skills are encouraged to apply.
Job: TASTING ROOM HOSPITALITY ASSOCIATE
Company: Chumash Employee Resource Center
Location: Santa Ynez, CA
Under the direction of the Tasting Room Manager, the Tasting Room Hospitality Associate is responsible for promoting the sales of Kita Wines and Tasting Room merchandise while providing exceptional customer service to guests ensuring a meaningful wine tasting experience. This includes assisting tasting room guests in all aspects of hospitality, retail sales, and the overall visitor experience, including providing the latest information on Kita Wines, winemaking techniques, and history. Also, assists with related events, tours, activities, merchandising, and inventory, as needed.
Must be 21 years of age.
High School Diploma or GED certificate.
Must possess, or be able to obtain once hired, the Alcohol Beverage Control training/certification.
Knowledge of wines, wine production, and Santa Barbara County’s AVAs.
Knowledge of applicable regulations, rules, procedures, and administration required.
Previous wine retail or restaurant experience a plus.
Customer Relationship Management (CRM) and point of sale (POS) experience a plus.
Basic Mathematical aptitude to determine discounts, percentages, and interest.
Proficient in computers, including Microsoft Office, email, and internet.
Outstanding customer service and hospitality skills, with a commitment to excellence and high standards.
Superior sales skills; direct marketing skills; and tact in working with others.
Excellent interpersonal skills, demonstrating patience, professionalism, and courtesy.
Excellent verbal and written communication skills.
Ability to maintain and build professional and positive relationships with colleagues, management, vendors, and guests.
Ability to organize and prioritize work, with attention to detail.
Ability to take direction from management.
Ability to work independently.
Must be able to work weekends, flexible schedules, some evenings, and some holidays.
Valid California Driver’s License.
Must complete and pass a pre-employment drug screen and background check.
Native American hiring preference applies.
Chumash Enterprise is one of the premier employers in Santa Barbara County. We are recognized as a Four-Diamond Resort, but it is our Five-Diamond Guest Service that keeps our guests coming back! With more than 1,800 Team Members, we offer a stable and rewarding work environment with a competitive benefits package, exciting growth opportunities, tuition reimbursement and more.
As our organization grows, new and exciting opportunities continue to develop at all of our properties including; Chumash Casino Resort, Chumash Employee Resource Center, Chumash Gas Station, Santa Ynez Tribal Health Clinic, Santa Ynez Chumash Tribal Administration, Hotel Corque and Root 246, Kita Wines, Hadsten House Hotel.
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Consistent with federal law, Native American hiring preference applies.