Website Crossing Rivers Health
New Patient Registration Associate (Nights) are available in Prairie du Chien, WI 53821 with Crossing Rivers Health. Motivated candidates with excellent interpersonal skills are encouraged to apply.
Job: Patient Registration Associate (Nights)
Company: Crossing Rivers Health
Location: Prairie du Chien, WI 53821
We have a full-time and a part-time opportunity available working primarily in our Emergency Department on the Night Shift: 8pm to 6am!Full-time works 4 shifts per weekPar-time works 3 shifts per weekBoth full-time and part-time positions will work rotating weekends and holidays
Responsible for the registration of patients, including patient interviews, pre-certifications, and handling routine patient inquiries and problems. Ensure continuity through each department for services rendered and explanation of Crossing Rivers Health policies regarding visitation, payment of charges, and services available.
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
Efficiently register inpatients, obtaining complete and accurate information and distributing forms to appropriate departments. Includes Acute, SNF, IMC, Respite, and Hospice.
Efficiently register outpatients, obtaining complete and accurate information and instructing patients in direction of appropriate department.
Check for accuracy and typographical errors during registration.
Conducts Insurance Verification using automated capabilities.
Conduct pre-registration activities to assist in reducing wait times.
Promptly phone insurance companies to pre-certify inpatient and same day surgery patients, as well as some outpatient procedures.
Routinely run daily census sheet, verifying admissions and discharges with admission book; distribute census sheet and list of patients to appropriate departments and staff.
Obtain proper signatures for consent of treatment, authorization of release of information, and assignment of benefits.
Verify, on a daily basis, accuracy of admissions. Complete discharges and room transfers in EPIC.
Contact Utilization Review Coordinator, when necessary.
Maintain scheduling for outpatient clinic appointments and interact with physicians in a professional, approachable manner. FAX schedules to appropriate clinics and deliver to appropriate hospital departments.
Distribute morning newspapers to appropriate locations within the facility.
Distribute admissions papers to appropriate departments, including maintaining copies in the Patient Registration department.
Receive and interview incoming patients or relatives to obtain pertinent data for pre-registration documents; pre-certify with insurance, when necessary.
Initiate pre-admit patients for their SDS or inpatient stay.
Pre-register outreach clinic patients and get packets ready for that day of service; make reminder phone calls.
Provide assistance to Emergency Department, as requested by the RN, which may involve/require some direct patient contact and/or care.
Adequately perform all other duties as deemed necessary for the continued viability and success of the department and organization as a whole.
Conducts Medicare Medical Necessity checking using Advance Beneficiary Notice (ABN) automated capabilities.
Conduct point-of-service collections.
Perform pre-registration for rehabilitation, same-day surgery, medical imaging and other departments as assigned.
Participants in Key Performance Indicators including Point-of-Service Collection (e.g., 2% of overall net revenue), Pre-registration verified at 100% and Registration accuracy greater than 95%.
Education: High School Graduate or General Education Degree (GED): Required
Experience: No prior experience necessary
Computer Skills: Basic computer and typing proficiency
Certifications & Licenses: Maintain certification in CPR, as required by all personnel involved in direct patient care.
Other Requirements: Knowledge of medical terminology preferred