Hy-Vee is looking for highly motivated and talented candidates for the part-time role of Truck Delivery Driver – Fulfillment Center. The new role is available in Omaha, NE.
Job: Truck Delivery Driver – Fulfillment Center
Location: Omaha, NE
Job Title: Delivery Driver (Truck) FLSA: Non-Exempt
Fulfillment Center Revision Date: 3/2019
Provides prompt, efficient and friendly customer service. Delivers product to customers. Responsible for vehicle cleanliness, inside and out.
Accountable and Reports to: Fulfillment Center Director; Assistant Director, Operations Manager
Direct Reports: None
Primary Duties and Responsibilities
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people.
Smiles and greets customers in a friendly manner.
Makes an effort to learn customers’ names and to address them by name whenever possible.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Communicates with logistics and facility management on delays, customer requests, or other issues.
Loads delivery trucks and secures product for transport.
Delivers products to customers in a safe, timely, and efficient manner. Makes every attempt to follow customer requests during delivery process.
Follows all traffic laws.
Validates customer age and gathers required information for orders containing alcohol.
Maintains food and groceries at proper temperature in accordance with food safety standards and to ensure food quality and customer satisfaction.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual Fulfillment Center guidelines.
Reports to work when scheduled and on time.
Secondary Duties and Responsibilities
Assists in other areas of warehouse as needed.
Performs other job-related duties and special projects as required.
Maintenance and upkeep to delivery vehicles.
Education and Experience
No specific education required
Knowledge, Skills, Abilities and Worker Characteristics
Commitment to the Hy-Vee Mission and a willingness to promote the values of the company
Good verbal and written communication skills
Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner
Ability to identify problems, develop and execute solutions
Have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing
This position is continually exposed to dust, noise, temperature extremes, dampness, vibrations, and equipment movement hazard. There is significant work pace/pressure to deliver product in a timely manner.
Equipment Used to Perform Job
Delivery vehicle, telephone, routing software, age verification software
Employees must possess a valid CDL-D2 driver’s license, with no DOT restrictions, and be 21 years or older.
Visual requirements include: ability to see detail at near range with or without correction
Must be physically able to perform medium work: occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 pounds
Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions
Must be physically able to enter and exit a delivery vehicle many times a day, traverse staircases and other rough terrain to reach delivery destination
Responsible for payments received for delivery of products when applicable.
Has daily contact with warehouse personnel, customers, and the general public