Website Marine Corps Civilian Careers
Marine Corps Civilian Careers is inviting applications for HOUSEKEEPER A03 in Beaufort, SC. Don’t miss the application deadline.
Job: HOUSEKEEPER A03
Company: Marine Corps Civilian Careers
Location: Beaufort, SC
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. As a service-oriented organization, we never waver in our commitment to our Corps.
FIRST AND FOREMOST, THE POSITION IS RESPONSIBLE FOR TAKING CARE OF MARINES, SAILORS AND FAMILY MEMBERS.
Summary of Duties:
Incumbent performs a wide range of cleaning tasks using industrial type equipment in an assigned block of occupant quarters/rooms and common areas and provides numerous types of customer service. These will include but not be limited to the following: In quarters, cleaning will include making beds and changing linen, wash linen in commercial machine, cleaning bathrooms including toilets, floor showers and tubs; wash basins, mirrors and walls, dusting, sweeping, vacuuming, mopping, cleaning ash trays, emptying trash cans, and other related duties as assigned. Required to wax and polish hardwood furniture; clean lacquer furniture; and shampoo upholstered furniture in rooms and common areas. Kitchen area cleaning includes cleaning the refrigerator, to include defrosting and stocking; cleaning stoves, microwaves, washing dishes (pots, pans, glasses, etc.), range hood, wiping down cabinets, stockng liquor and amenities, separate trash (example: following the state law on proper disposal of aluminum cans/paper), empty irons, and update guest lodging books daily, Common area duties will include cleaning public toilets, sweeping, mopping, waxing and buffing, or vacuuming all hallways, lounges, lobbies, stairways, and common kitchen. The incumbent will be required to empty large trash cans (weighing up to 40 1b) from public areas and take trash to the dumpster containers located as much as 300 feet from the building; quarterly shampooing of carpets and cleaning windows inside and out. Incumbent also takes inventory of the furnishings daily, replaces light bulbs as needed in table/floor lamps, and reports all maintenance discrepancies to the Building Maintenance Staff. Required to meet deadlines for quarters cleaning and inventories to provide billeting. Required to read housekeeping checkout reports to determine daily workload. Strong cleaning solutions and ladders are used in performing the above duties. The incumbent will maintain the stock level of consumable janitorial supplies by ordering needed replacements at the proper time from the central supply office, or supervisor. Responsible for inventorying, ordering and stocking refreshments in assigned rooms on a daily basis. Responsible for inspecting assigned living units for completeness upon checkout of guests. Responsible for daily inventory of property including pilferable items, i.e. robes, irons, radios, etc, Responsible for reporting all missing, damaged or destroyed property immediately to supervisor. Tums in all lost property found on premises to office.
Will perform miscellaneous duties to include reporting unauthorized visitors or other suspicious incidents to supervisor, assisting with working parties, moving heavy items of furniture and supplies/ equipment, making adjustments and minor repairs on the industrial type equipment used. Required to meet and deal with guest effectively including protocol personnel and high echelon clientele and foreign officers. Will provide additional service when requested or refer guest to the appropriate department. The incumbent will remain in assigned work area during normal working hours. Incumbent is required to work independently and is responsible for assigned quarters. Absences will be noted by the supervisor who will give this data to the manager for timekeeping purposes. Must have a valid drivers license to operate company vehicles to be transported from one work place to another.
Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, and makes eye contact, Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher level supervisor, or proper point of contact for help when problems arise.
Adheres to safety regulations and standards. Uses required safety equipment, and obsewes safe work procedures. Promptly reports any observed workplace hazards, and any irýury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supewisor.
Adheres to established standards of actively supporting the principles of the EEO progam and prevention of sexual harassment.
Performs other related duties as assigned.
Skills and Knowledge: Must be able to work independently, Must have knowledge concerning all aspects of rooms assigned, including but not limited to: Inventory and restocking of property, supplies and amenities. Must be knowledgeable and adept in the art of proper cleaning techniques of various types of fine furniture and furnishings. Must be able to use common cleaning tools, cleaning agents and industrial type vacuum cleaners, carpet cleaners and buffers. Must be able to operate a washer and dryer.
Must be able to identify and call in for repair all maintenance problems; alert management when problems concerning guest of quarters occurs; makes independent decisions regarding property and supplies in rooms such as stained furniture, carpets, damaged linen and supplies. Initial on the job training is provided with a continuous ongoing training progam established by the manager, Must be able to read signs, follow written and oral instructions. Must be knowledgeable in fire, safety and security requirements.
Responsibility: The immediate supervisor is the Housekeeper Supervisor, NS-3, or the Manager, depending on area to which assigned, who will furnish general and technical instructions, training, and be available for assistance when required. The work is performed independently according to activity policies, practices and established procedures. The work is reviewed by complaints and spot-checking by supervisor.
Physical Effort: Involves physical effort, such as that involved in using vacuum cleaners, carpet cleaners, pushing cleaning carts, carrying portable cribs; moving heavy beds, sofas, dressers, and TV armoires; continually standing, bending, stooping, and reaching; moving and placing heavy linen in linen rooms; frequently pushes carts loaded with dirty laundry or waste paper and trash, and lifting and carrying items weighing up to 45 lbs independently and over 45 lbs with assistance.
Working Conditions: Incumbent is frequently exposed to heavy lifting, possibility of cuts, scrapes, bruises, strains, sprains, and skin irritations from use of strong cleaning solutions. Care is required to avoid injuries when working on ladders. The work is primarily performed indoors, which has adequate heat, light and ventilation, however some duties required are outside and will expose incumbent to heat, cold, and varying types of weather.
How To Apply
All applications must be submitted online via the MCCS Careers website: www.usmc-mccs.org/careers
Volunteer Experience- The amount of credit received for volunteer, internships and practicums is based on the amount of hours per week spent. Be sure to include the average hours per week worked in volunteer roles.
References- Marine Corps Community Services South Carolina utilizes an online reference checking solution called Pre-Hire 360® from SkillSurvey. As a part of our selection process, applicants will be required to provide the names and email addresses of professional references that are able to provide information regarding work performance.
ALL QUESTIONS MUST BE ANSWERED, OR YOUR APPLICATION WILL NOT RECEIVE A COMPETITIVE SCORE
Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (EST) on the closing date of the announcement.
Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.
GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.
As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI) or a Access National Agency Check and Inquiries(ANACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
Education/certification certificate(s), if applicable.
If prior military, DD214 Member Copy
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
Marijuana is a Scheduled 1 drug under the Controlled Substances Act and therefore use of marijuana is illegal under Federal law regardless of State laws. A positive drug test result for marijuana (or any other drug tested for) will result in withdrawal of the tentative job offer and ineligibility to apply for a position within the Department of Defense for 6 months from the date of the drug test.
Applicants may not be employed in the chain of command of their relative.
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with “TA” stamped in red on front of card.
INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT’S DISCRETION WITHOUT FURTHER COMPETITION.