Home » Part Time- Technical Specialist-Audio Visual-Los Angeles Labor Pool PSAV Presentation Services Cerritos, CA 90703

Part Time- Technical Specialist-Audio Visual-Los Angeles Labor Pool PSAV Presentation Services Cerritos, CA 90703

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The PSAV Presentation Services is looking for highly talented and motivated individuals for their Cerritos, CA 90703 offices. If you are interested in the long-term career progression then apply for Part Time- Technical Specialist-Audio Visual-Los Angeles Labor Pool in Cerritos, CA 90703.

Brief Details

Job: Part Time- Technical Specialist-Audio Visual-Los Angeles Labor Pool

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Company: PSAV Presentation Services
Location: Cerritos, CA 90703

Job Description

Position Overview

The Technical Specialist is responsible for the set up and operation of small to large-scale audiovisual systems for live events while ensuring the utmost in client satisfaction. Team Members in this role have at least one Level 1 Specialty. This position reports to a Project Manager, Operations Manager, Operations Director, or Director, Event Technology.

Key Job Responsibilities

Equipment Operation

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section.
Troubleshoots technical issues and resolve problems quickly as they arise.
Complies with all Company security and safety measures.
Ensures equipment is secure from theft and/or damage when in use.

Customer Service

Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
Maintains a positive relationship with all clients through effective communication.
Collaborates with internal team on event solutions pre event and during event to ensure the best possible customer satisfaction.
Understands and fosters the hotel/client relationship.

Training/Staff Development

Creates an atmosphere that fosters the development of technical and leadership skills in other employees.
Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed.

Event Supervision

Performs advanced work (pre/during/post event) with operations team members.
Supervises and directs other technicians during an event.

Equipment Maintenance

Assists team with proper security, storage, transportation, and maintenance of equipment.
Performs inventory and forecasting of equipment needs.

Job Qualifications

Bachelor’s Degree is preferred.
Achieve Technical Level 3 Certification per PSAV Technical Skillset Matrix
Achieve three, Technical Level 2 Certifications (2 must be A,V,L or P and 1 from the remaining 6). See Skill Set Addendum (@PSAV/HR/Global Learning).
Achieve one, Technical Level 1 Certification. See Level 1 requirements in Skill Set Addendum.
3-5 years of field experience in specialty area is required.
3-5 years of customer service or hospitality experience is preferred.
Ability to interact professionally and effectively with a diverse work force, customer base and senior level management.
Experience with project management of multiple tasks/initiatives.
Strong customer, client and coworker interface experience and abilities.
A valid driver’s license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable.

Competencies

Ownership
Hospitality
Professionalism
Responsiveness
Safety Conscious
Develops Talent
Tech Savvy
Manages Complexity
Ensures Accountability
Instills Trust

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by PSAV based on an individual hotel or a representation of hotels in that city or area.

Education

Preferred
High School or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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