Website Stearns Lending
New Certainty Home Loans – Part Time Receptionist (Bilingual Required) jobs are open in Sherman, TX. The jobs are offered by Stearns Lending.
Job: Certainty Home Loans – Part Time Receptionist (Bilingual Required)
Company: Stearns Lending
Location: Sherman, TX
First and foremost Certainty Home Loans is about people. We’re about doing whatever it takes to find the right home mortgage for you. We are about personal attention, about simplifying the process through our expertise and transparency. Because in an industry where many of the products stay the same, it is the team of individuals helping you and the service they provide that make the difference.
In January 2000—armed with passion, ethics, and experience—we wanted to create a successful company built on forming solid partnerships with real estate agents and builders who shared a similar vision; to make home ownership a reality by putting people first. At the time, it was a unique concept in the home mortgage industry. We opened the doors to the public on March 1, 2000 as WR Starkey Mortgage, LLP.
Today, our name has changed to Certainty Home Loans, LLC but our core belief in treating people right while providing unparalleled customer service and mortgage expertise remains. We are nationally recognized with a reputation for offering a wide range of loan products and a commitment to the communities we serve.
We never want to lose sight of our values and the importance of the individual. We hire talented, entrepreneurial individuals to run our day-to-day operations. These individuals are selected because of their abilities to grow our company while maintaining exceptional customer support. People are our #1 asset at Certainty Home Loans. Our approach is to involve all employees in the direction of the company by allowing them to provide direct feedback to management. This provides the incentive for all employees to manage the business as if it were their own.
As a Receptionist, a typical day might include the following:
The Receptionist will perform clerical support to the front desk within the Branch. This includes greeting visitors, answering and routing phone calls, and taking messages. Additionally, the Receptionist will ensure the office is supported with in-office refreshments, cleanliness of rooms, and inventory of office supplies.
Meets and greets visitors, customers, and employees. Contacts appropriate manager and/or escorts visitor to meeting space.
Answers the phone and routes calls to appropriate party.
Retrieves, scans and/or files documents as requested.
Provide assistance with copiers/printers/fax machines as needed. Helps refill with paper and clear jams as they occur. Coordinate help by IT, if necessary.
Receives mail/or other parcels and distributes to appropriate parties (manages tracking as well).
Sorts and applies postage to outgoing mail. Prints labels and coordinates shipments.
Ensures office supplies are readily available for staff use. Orders supplies as needed or requested.
Maintains supply cabinets, closets and kitchen cabinets for organization and cleanliness.
Ensures conference room schedule is adhered to and that cleanliness of rooms is kept in a presentable manner at all times.
Ensures daily in-office refreshments are ready for employees at the beginning of each day. Orders items as necessary or requested.
May coordinate office-wide lunches including ordering, taking delivery, setting up, and cleaning afterwards.
Will work with Branch Manager to coordinate branch functions.
Coordinates with building management for maintenance needs from time to time.
Handles cubicle and office turnover when employee leaves and ensures space is ready for new hires prior to their start date.
May prepare documents such as simple correspondence, agendas, meeting materials, etc.
May coordinate light travel, as requested.
Performs other duties as assigned.
This job might be for you if:
Bilingual in Spanish Required
High school diploma or general education degree (GED) and at least 1-3 years related experience and/or training.
Excellent customer service skills.
Excellent written and oral communication skills.
Ability to effectively communicate with the public in person and by telephone.
Ability to organize, be attentive to details and respond quickly and effectively under pressure.
Ability to comprehend and follow oral and written instructions.
Knowledge of mortgage industry preferred.
Proficient in Microsoft Office, and internet.